withdrawal
The buyer can withdraw from the contract within two weeks without giving any reasons in text form (e.g. letter, fax, e-mail) or - if the goods are handed over before the deadline - by returning the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the buyer (in the case of the recurring delivery of goods of the same kind not before receipt of the first partial delivery) and not before fulfillment of our information obligations according to § 312c para. 2 BGB in conjunction with § 1 para. 1, 2 and 4 BGB-InfoV as well as our obligations according to § 312e para. 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. To comply with the withdrawal period, it is sufficient to send the withdrawal or the goods in a timely manner. The withdrawal must be addressed to:
Professional Rosetten Design UG
Raiffeisenstr. 8 A
61169 Friedberg - Germany
E-Mail: info@prd-group.eu
Fax: 06031-7728408
The withdrawal does not apply to contracts for the delivery of goods that are made according to buyer specifications or are clearly tailored to the personal needs of the buyer, that are not suitable for return due to their nature or can spoil quickly or whose expiration date would be exceeded.
consequences of withdrawal
In the event of an effective withdrawal, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If the buyer cannot return the received service in whole or in part or only in a deteriorated condition, the buyer must provide us with a substitute for the value to that extent. In the case of the transfer of goods, this does not apply if the deterioration of the goods is solely due to their inspection - as it would have been possible for the buyer in a retail store. Otherwise, the buyer can avoid the obligation to provide a substitute for the value for a deterioration of the goods that occurred through the intended use of the goods by not using the goods as his own and refraining from anything that could impair their value. Goods that can be sent by parcel are to be returned at our risk. The buyer must bear the costs of return if the delivered goods correspond to the ordered ones and if the price of the returned goods does not exceed € 40,- or if the buyer has not yet provided the consideration or a contractually agreed partial payment at the time of withdrawal with a higher price of the goods. Otherwise, the return is free of charge for the buyer. Non-parcelable goods will be picked up from the buyer. Obligations to refund payments must be fulfilled within 21 days. The period begins for the buyer with the sending of his withdrawal declaration or the goods, for us with their receipt.
If customers are entrepreneurs within the meaning of § 14 of the Civil Code (BGB) and act in the course of their commercial or self-employed activity when concluding the contract, there is no withdrawal.
end of the withdrawal instruction
